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Data Analytics 
Zurich
Zurich Improve Zurich Payment Performance through Data Analysis
Oleh: Dicky Alfian
Evaluate Zurich's overall payment performance, understand the customer profiles & behaviors, and give recommendations to improve the performance
About Zurich
Zurich Insurance Group remains a powerhouse in the insurance sector, dedicated to offering comprehensive services to its diverse customer base worldwide. Their commitment to excellence ensures that they meet the needs of their clients both locally and on a global scale.
The Objective
Evaluate Zurich's overall current payment performance, understand the customer profile characteristics and payment behavior, and give specific recommendations that can improve the performance
The Result
To achieve the objective, Dicky used these methodologies, from data cleaning, EDA, data analysis, and insights recommendation.
Then, he analyze the data to get some insights and recommendation
Here are some recommendations for Zurich from Dicky's analysis:
For a detailed view of the analysis and recommendations, you can check the presentation here.